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Last updated July 12th, 2024

Owner and Data Controller​

Zensync

Owner contact email: support@slacktozendesk.com

Security and data storage​

An overview of our security and data storage processes can be found at www.slacktozendesk.com/docs/platform/security.

Personal data​

The only personal data that Zensync collects is the name and email address of the single individual who creates an Account with the Slack Sign-In functionality (the "Data"). This document outlines how this personal data is handled and processed by Zensync

Mode and place of processing the Data​

Methods of processing​

Zensync takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to Zensync, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Zensync (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by Zensync. The updated list of these parties may be requested from the Owner at any time.

Place​

The Data is processed at Zensync's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own.

Retention time​

The Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Data collected for purposes related to the performance of a contract between Zensync and the User shall be retained until such contract has been fully performed.
  • Data collected for the purposes of the Zensync's legitimate interests shall be retained as long as needed to fulfill such purposes.
  • Zensync may be obliged to retain Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

The purposes of processing​

The Data concerning the User is collected to allow Zensync to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Hosting and backend infrastructure, Contacting the User, Analytics.

System logs and maintenance​

For operation and maintenance purposes, Zensync and any third-party services may collect files that record interaction with Zensync (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy​

More details concerning the collection or processing of Personal Data may be requested from the Zensync at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy​

Zensync reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within Zensync and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available. It is strongly recommended to check this page often, referring to the date of the last modification. Should the changes affect processing activities performed on the basis of the User’s consent, Zensync shall collect new consent from the User, where required.