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Home Tab

The Home Tab is Zensync's version of a dashboard - all done in Slack. This is the space where you can view all your channel connections and edit settings.

To navigate to the Home Tab, click on Zensync under the Apps section of the left sidebar in Slack. If you don't see the option for Zensync there, you can add it by going to Apps > Manage > Browse apps in Slack.

Support​

At the top of the Home Tab, you'll find a link to this documentation as well as a link to your shared Slack channel. If you don't see a shared Slack channel listed or need an invite, reach out to [email protected].

Connected channels​

Here you will see a list of all channels that Zensync is currently connected to, along with some basic details about the channel. Check out the Channel Settings guide for more information on editing your connected channels.

Account Settings​

At the bottom of the Home Tab you'll find the Account Settings section where you can manage your account.

Channel Settings​

This is where you can manage global settings across all channels. Review the Channel Settings guide for more details.

Zendesk Connection​

This is where you can edit the connection with your Zendesk instance. Review the Connecting Zendesk guide for more information on your connection settings.

Subscription Details​

Here you will find information about your current plan as well as a link to your billing portal where you can manage your subscription, update your payment method, etc.